Service, Maintenance, Repairs & Upgrades to your Security Systems
Don’t let your security system let you down when you need it most – let Securus (UK) Ltd take care with professional repairs, upgrades and fixed-cost maintenance plans
Your security system is an integral part of your business, but if it goes wrong, you need it fixing fast. With most security systems having a functioning life well beyond normal hardware warranty periods, it is inevitable some repairs or upgrades will be required.
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Repairs & Upgrades
In many cases, your original security system installation would have been undertaken by a previous owner or occupier of the premises, or perhaps the original security system supplier is simply no longer in business. Whatever your scenario, why not call us and see how we can help you. We can offer repair, upgrade, maintenance and replacement for a wide range of security, CCTV and access control systems, including:
- Access control system repairs and maintenance
- CCTV system repairs and maintenance
- Density control system repairs and maintenance
- Door entry system repairs and maintenance
- Rapid deployment CCTV system repairs and maintenance
- Security camera repairs and maintenance
- Thermal screening system repairs
- Repairs to related network infrastructure for your security system
Our team of specialist security engineers work with a wide range of hardware providers and can offer a repair and upgrade service to most types of security system, regardless of whether they were initially installed by us or not. Let us diagnose the problem and give you a fixed price to repair the system.
Service & Maintenance
Your security system is a critical part of your business. Making sure it continues to operate optimally and correctly is crucial. Our Service and Maintenance Care Plans provide ongoing support offering the peace of mind that you have access to expert assistance if you need it with telephone support, pre-planned service visits and ongoing access to app, software and technical changes. Our plans offer a range of different benefits and protections that give you the comfort your security system will be up and running again quickly. If you would like to know more about what each plan offers and how it can help keep your business security system running, why not take a look at the plan options below and ask us for a personal quote for your system.
We offer three levels of Care Plan to suit different requirements and budgets
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There is no requirement that we installed your original equipment, although we may need to carry out an assessment of your system before you can join one of our Care Plans.
Next steps
To discuss your own security system repair, upgrade and maintenance requirements, please contact us.
Or find out more about the different industry sectors we work with, the range of Security Solutions we offer, and the Security Systems & Hardware we typically use.
Why choose Securus (UK) Ltd for your for your Security System servicing, maintenance, upgrades and repairs?
Contact us today to find out more
Customer Testimonials
The Hamptons has worked with Securus for well over a decade. Originally, we engaged them to install an Estate-wide CCTV system. The Estate is 30 acres of park and wetlands, with a further 30 acres of homes. To keep everything safe and secure presents a variety of challenges. Securus have been an outstanding partner giving us both excellent advice and highly professional service.
The CCTV system comprises perimeter defence, including ANPR number plate recognition cameras covering the two main entrances, plus PTZ cameras on key outdoor areas – tennis courts, playground, boardwalk, etc – as well as cover for buildings, including underground car parks. More recently they have fitted Paxton Access Control to our eight apartment blocks and bike stores, as well as a video entry system. We have an annual maintenance contract with them which includes remote monitoring – helpful in reducing call-out costs.
Finally, their IT team looks after our Estate Wi-Fi system and office requirements – in addition to a connection for the CCTV system directly to Sutton Police Station. We have no hesitation in recommending Securus.
- You have worked with us for the past 9 years during which time you designed, installed, expanded, and maintained our Paxton door and external gate security system. Securus has also installed and maintained our CCTV.
As a school we continue to appreciate and rely on your understanding of the safeguarding challenges, your expertise, responsive approach and customer focus. We we will be happy to provide a more detailed reference if required by a prospective client.
Case Studies & News
10-Point Security And Access Control Checklist for Schools, Colleges And Educational Establishments
Read our 10-point checklist for schools and educational establishments designed to help you make sure you have considered all the key security and access control risks.
Securus UK confirmed as accredited SSAIB CCTV and Access Control Installer
The Security Systems and Alarm Installation Inspection Board (SSAIB) has confirmed Securus (UK) Limited meets its criteria for accreditation as the relevant certification body for firms involved in the installation, service, repair and maintenance of CCTV and Access Control systems.
A Site-wide CCTV, Security and Access Control System for a Large Residential Estate With Privately Maintained Communal Facilities and Spaces
The Hamptons is a development of over 600 homes in Surrey built across a 60-acre site that provides a mix of housing and green space just 10 miles from central London. The New-England style development sits in an area characterised by dense rows of Victorian and 1930s...
Frequently Asked Questions
- Are CCTV cameras static or can they be moved to view things?
Are CCTV cameras static or can they be moved to view things?
There are generally two types of CCTV camera – static and ‘pan, tilt & zoom’ (PTZ). A static CCTV camera gives you a fixed view of an area you wish to monitor or protect; however a PTZ camera can be controlled by a either an operator using a joystick, artificial intelligence software, or linked to detectors or motion sensors to control the movement of the camera. The advantage of a PTZ camera is that you can change the view to cover a larger area where required.
There are generally two types of CCTV camera – static and ‘pan, tilt & zoom’ (PTZ). A static CCTV camera gives you a fixed view of an area you wish to monitor or protect; however a PTZ camera can be controlled by a either an operator using a joystick, artificial intelligence software, or linked to detectors or motion sensors to control the movement of the camera. The advantage of a PTZ camera is that you can change the view to cover a larger area where required.
- We have an audio door entry system but want to be able to see who is at the entrance, how easy would it be to upgrade?
We have an audio door entry system but want to be able to see who is at the entrance, how easy would it be to upgrade?
Usually we can upgrade an existing door entry system from audio to video using the existing cable infrastructure in place. Wherever possible, we look to use as many parts of your existing system. This speeds up the installation and reduces the cost to you. Please talk to us about your requirements and let us know which equipment you currently have installed, if you know. We may also be able to identify it from photographs.
Usually we can upgrade an existing door entry system from audio to video using the existing cable infrastructure in place. Wherever possible, we look to use as many parts of your existing system. This speeds up the installation and reduces the cost to you. Please talk to us about your requirements and let us know which equipment you currently have installed, if you know. We may also be able to identify it from photographs.
- What is the difference between an IP and an analogue CCTV system?
What is the difference between an IP and an analogue CCTV system?
An analogue system uses CCTV cameras that are hard wired to a Digital Video Recorder (DVR), whereas an IP system uses a Network Video Recorder (NVR) and can connect to CCTV cameras on your network. This can potentially negate the need for excessive cabling, although cameras can be wired to the NVR where possible. As a general rule IP cameras can have a higher frame rate at higher definition meaning better images are captured. If you would like to know more about the differences, or have any questions about the image quality you might need for your system, please call us to discuss your requirements.
You might also be interested in this article: Upgrading Your Analogue CCTV System
An analogue system uses CCTV cameras that are hard wired to a Digital Video Recorder (DVR), whereas an IP system uses a Network Video Recorder (NVR) and can connect to CCTV cameras on your network. This can potentially negate the need for excessive cabling, although cameras can be wired to the NVR where possible. As a general rule IP cameras can have a higher frame rate at higher definition meaning better images are captured. If you would like to know more about the differences, or have any questions about the image quality you might need for your system, please call us to discuss your requirements.
You might also be interested in this article: Upgrading Your Analogue CCTV System
Find out more about the sectors we commonly work with
Construction
Permanent and temporary security installations for the building and construction industry
Education
Confidence for staff, students & parents that your physical security and access control is designed for their safety
Healthcare
Giving your staff and patients the infrastructure to ensure your clinical objectives can be delivered
Industrial
Industrial levels of security, protection and control that can also enhance your Health & Safety provisions
Leisure Sports & Recreation
Security, access control and membership-focussed solutions for leisure, sport & recreation facilities
Property Management & Office
Security and access control systems designed with the professional multi-site property manager in mind
Public Sector
From public service to emergency services, we help public sector organisations to deliver their services
Retail
Letting retailers focus on customer service with security & control solutions that give confidence to staff & customers
Technology, Media & IT
Security solutions that can be dynamically integrated into a range of technologies & situations
Transport & Logistics
Security and access control solutions to facilitate the safe and smooth movement of goods, vehicles and people
Residential Security
Bespoke security systems designed to protect high value homes, residential estates and complexes
Technology, Media & IT
Security solutions that can be dynamically integrated into a range of technologies & situations
Transport & Logistics
Security and access control solutions to facilitate the safe and smooth movement of goods, vehicles and people
Residential Security
Bespoke security systems designed to protect high value homes, residential estates and complexes