Service, Maintenance & Upgrades to your CCTV and Access Control Systems
Don’t let your CCTV, Access Control or Door Entry system let you down when you need it most – let Securus (UK) Ltd take care with planned servicing, maintenance, upgrades and fixed-cost maintenance plans.
Your security system is an integral part of your business – it needs looking after to ensure it continues to perform its intended role protecting your business, staff, visitors and customers. With most security systems having a functioning life well beyond normal hardware warranty periods, it is inevitable some repairs or upgrades will be required. We can help. Regular servicing and maintainance of your CCTV, Access Control and Door Entry System will help ensure it continues to operate correctly. We can assist with most types of hardware, even if we did not originally install it.
Service & Maintenance
Your security system is a critical part of your business. Making sure it continues to operate optimally and correctly is crucial. Our Service and Maintenance Care Plans provide ongoing support offering the peace of mind that you have access to expert assistance if you need it with telephone support, pre-planned service visits and ongoing access to app, software and technical changes. Our plans offer a range of different benefits and protections that give you the comfort your security system will be up and running again quickly. If you would like to know more about what each plan offers and how it can help keep your business security system running, why not take a look at the plan options below and ask us for a personal quote for your system.
Upgrades
In many cases, your original access control, CCTV, Access Control or Door Entry system would have been designed and installed by a previous owner or occupier of the premises, with different objectives or requirements in mind. The equipment is perfectly serviceable, but the system doesn’t quite perform as your business now requires. Rather than install a complete new system, why not talk to us about upgrading your system. In most cases, we are able to retain the vast majority of the existing equipment, moving certain cameras or sensors if required. Whatever your scenario, why not call us and see how we can help you. We can offer upgrade, maintenance and replacement for a wide range of security, CCTV and access control systems, including:

- Access control system upgrades and replacement
- CCTV system upgrades and replacement
- Density control system upgrades and replacement
- Door entry system repairs and maintenance
- Rapid deployment CCTV system upgrades and replacement
- Security camera upgrades and replacement
- Thermal screening system upgrades and replacement
- Upgrades and replacement to related network infrastructure for your security system
Our team of specialist access control, CCTV and security engineers work with equipment from a wide range of hardware providers and can offer an upgrade and replacement service to most types of security system, regardless of whether they were initially installed by us or not. Let us help your redesign your system to meet your current requirements.
How We Can Help
Our service and maintenance team are able to service, maintain and upgrade
all types of CCTV, Access Control and Door Entry security systems.
System Health Check
Your security and access control systems need to be functioning as intended and remain suitable for any changes in the way you operate. A regular process of testing, checking and re-evaluating the system design and requirements is necessary to ensure that it provides the protection your premises require.
If you would like a free, independent assessment and health check of your system, please get in touch. Depending on your specific circumstances, it can be carried out remotely or as a site visit.
Our health check will cover:
- A review of the security and access control requirements for your business or organisation;
- A review of the system design, based on your requirements;
- Identification of any actual or impending system faults; and
- Identification of any maintenance required.
To arrange your free system health check, please call us on

Contact us today to find out more
Customer Testimonials

The Hamptons has worked with Securus for well over a decade. Originally, we engaged them to install an Estate-wide CCTV system. The Estate is 30 acres of park and wetlands, with a further 30 acres of homes. To keep everything safe and secure presents a variety of challenges. Securus have been an outstanding partner giving us both excellent advice and highly professional service. The CCTV system comprises perimeter defence, including ANPR number plate recognition cameras covering the two main entrances, plus PTZ cameras on key outdoor areas – tennis courts, playground, boardwalk, etc – as well as cover for buildings, including underground car parks. More recently they have fitted Paxton Access Control to our eight apartment blocks and bike stores, as well as a video entry system. We have an annual maintenance contract with them which includes remote monitoring – helpful in reducing call-out costs. Finally, their IT team looks after our Estate Wi-Fi system and office requirements – in addition to a connection for the CCTV system directly to Sutton Police Station. We have no hesitation in recommending Securus.
Michael Freter
Chair, Hamptons Estate Company Ltd
You have worked with us for the past 9 years during which time you designed, installed, expanded, and maintained our Paxton door and external gate security system. Securus has also installed and maintained our CCTV.
As a school we continue to appreciate and rely on your understanding of the safeguarding challenges, your expertise, responsive approach and customer focus. We we will be happy to provide a more detailed reference if required by a prospective client.
Carole Dickie
Following on from your installation…I wanted to send you a note to say how pleased I/We are here at the school with the whole project from start to finish. I would be happy to welcome you and your team back to school for any future projects that might materialise, and equally, I would be more than happy to endorse your services to any potential customers that might be considering using your services.
Robert Harrison
Senior Consultant
Case Studies & News
Highly Flexible Paxton Access Control System For Business Park
Our client, a business park, needed to update an old access control system, replacing it with a modern, flexible and scalable solution that could easily and quickly be adapted if they needed to change internal configurations for new clients. Read how we helped them.
Providing Ongoing Preventative Maintenance Solution For Schools CCTV and Security Systems
Our client, a school, required a preventative maintenance solution for their CCTV and Access Control (including lockdown) systems. Find out how the Securus Care Plan met their needs.
Repair and Upgrade of an internal and external CCTV system and Network Connected Digital Video Recorder in Hospital
The client is a large international operator of outsourced public sector services and manages a number of facilities within a Hospital. Its existing CCTV systems and peripherals had ceased functioning and needed repairing and upgrading.
Find out more about the sectors we
commonly work with


Construction
Permanent and temporary security installations for the building and construction industry


Education
Confidence for staff, students & parents that your physical security and access control is designed for their safety


Healthcare
Giving your staff and patients the infrastructure to ensure your clinical objectives can be delivered


Industrial
Industrial levels of security, protection and control that can also enhance your Health & Safety provisions


Leisure Sports & Recreation
Security, access control and membership-focussed solutions for leisure, sport & recreation facilities


Property Management & Office
Security and access control systems designed with the professional multi-site property manager in mind


Public Sector
From public service to emergency services, we help public sector organisations to deliver their services


Retail
Letting retailers focus on customer service with security & control solutions that give confidence to staff & customers


Technology, Media & IT
Security solutions that can be dynamically integrated into a range of technologies & situations


Transport & Logistics
Confidence for staff, students & parents that your physical security and access control is designed for their safety


Residential Security
Bespoke security systems designed to protect high value homes, residential estates and complexes