Security System Care Plan

Your business relies on its security system to do a job, so you should make sure it is subject to a regular service and maintenance schedule to ensure it continues to operate as it is intended to do so. Modern CCTV, Access Cotrol and Door Entry Systems should last for many years, provided they are looked after. The Care Plan from Securus provides a planned maintenance schedule for your security system at a fixed monthly cost, with the option to include cover for labour and parts in our ‘Enhanced’ and ‘Premium’ Care Plan options.

If your system is installed by us, our Care Plan will take account of any manufacturer warranty periods and all work will be carried out in accordance with the manufacturer’s specifications. We can also service and maintain systems installed by other companies, subject to an initial inspection of the system.

Our Care Plan

We offer three levels of Care Plan to suit different requirements and budgets for your Access Control, Door Entry and CCTV Security Installations.

Essential Cover

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Preventative maintenance visit

Annual preventative maintenance visit to ensure your system continues to operate as intended

App management

Technical support with all manufacturer apps and software, including any software and App updates

Technical phone support

Next day or better telephone support with operational issues

Next working day response

Next working day or better response for system repairs and breakdowns

Enhanced Cover

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Preventative maintenance visit

Annual service visit to ensure your system continues to operate as intended

App management

Technical support with all manufacturer apps and software, including any software and App updates

Technical phone support

Next day or better telephone support with operational issues

Next working day response

Next working day or better response for system repairs and breakdowns

Call-out and labour included

All labour and call out charges covered – no additional charge will be made for any work by us relating to covered system components

Premium Cover

Click on any of the features to find out more

Preventative maintenance visit

Annual service visit to ensure your system continues to operate as intended

App management

Technical support with all manufacturer apps and software, including any software and App updates

Technical phone support

Next day or better telephone support with operational issues

Next working day response

Next working day or better response for system repairs and breakdowns

Call-out and labour included

All labour and call out charges covered – no additional charge will be made for any work by us relating to covered system components

Replacement parts included

All replacement parts are included for the system components covered under the Care Plan.

Care Plan Wording

There is no requirement that we installed your original equipment, although we may need to carry out an assessment of your system before you can join one of our Care Plans. Cover dovetails with any Warranty Period that is in place in respect of any new installations by us.

Securus (UK) Care Plan Brochure
Securus (UK) System Design Protocol

Next steps

To discuss a Care Plan for your business,
please contact us to find out more

Why choose Securus (UK) Ltd for your Security System servicing, maintenance, upgrades and repairs?

Constructionline approved security installation company
SSAIB logo with verify address
Safe Contractor approved security installation company logo

Customer Testimonials

  • We were looking for a company to help us make some upgrades to our Paxton access control system. The whole team at Securus have been amazing from start to finish and managed to find us perfect solutions to some difficult problems.The whole team have gone over and above and we ended up extending the scope of work and also asking them to add 24 hour access and CCTV which were delivered perfectly.

    I would not hesitate to recommend Securus to anyone looking for access control systems.

    David Carr

    Founder, The Office @ SW15

  • I would like to take this opportunity to thank you and your staff and say how pleased we were with the design service, installation and aftercare to date of the school’s Paxton Net 2 security system. Your team were always efficient, knowledgeable and friendly and the project ran very smoothly from start to finish. We are very pleased with the end result which has provided a safer environment in terms of security for all of our staff and pupils. We would highly recommend your company to anyone considering a similar project. Thank you again.
    Sasha Ericsson

    School Business Manager

Case Studies & News

Find out more about the sectors we commonly work with

Construction

Permanent and temporary security installations for the building and construction industry

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Education

Confidence for staff, students & parents that your physical security and access control is designed for their safety

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Healthcare

Giving your staff and patients the infrastructure to ensure your clinical objectives can be delivered

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Industrial

Industrial levels of security, protection and control that can also enhance your Health & Safety provisions

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Leisure Sports & Recreation

Security, access control and membership-focussed solutions for leisure, sport & recreation facilities

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Property Management & Office

Security and access control systems designed with the professional multi-site property manager in mind

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Public Sector

From public service to emergency services, we help public sector organisations to deliver their services

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Retail

Letting retailers focus on customer service with security & control solutions that give confidence to staff & customers

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Technology, Media & IT

Security solutions that can be dynamically integrated into a range of technologies & situations

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Transport & Logistics

Security and access control solutions to facilitate the safe and smooth movement of goods, vehicles and people

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Residential Security

Bespoke security systems designed to protect high value homes, residential estates and complexes

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