Security System Care Plan
Your business relies on its security system to do a job, so you should make sure it is subject to a regular service and maintenance schedule to ensure it continues to operate as it is intended to do so. Modern CCTV, Access Cotrol and Door Entry Systems should last for many years, provided they are looked after. The Care Plan from Securus provides a planned maintenance schedule for your security system at a fixed monthly cost, with the option to include cover for labour and parts in our ‘Enhanced’ and ‘Premium’ Care Plan options.
If your system is installed by us, our Care Plan will take account of any manufacturer warranty periods and all work will be carried out in accordance with the manufacturer’s specifications. We can also service and maintain systems installed by other companies, subject to an initial inspection of the system.
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Planned Service & Maintenance
Your security system is a critical part of your business. Making sure it continues to operate optimally and correctly is crucial. Our Service and Maintenance Care Plans provide ongoing support offering the peace of mind that you have access to expert assistance if you need it with telephone support, pre-planned service visits and ongoing access to app, software and technical changes. Our plans offer a range of different benefits and protections that give you the comfort your security system will be up and running again quickly.
If you would like to know more about what each plan offers and how it can help keep your business security system running, why not take a look at the full wording below and ask us for a personal quote for your system.
Our Care Plan
We offer three levels of Care Plan to suit different requirements and budgets for your Access Control, Door Entry and CCTV Security Installations.
Essential Cover
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Preventative maintenance visit
App management
Technical phone support
Next working day response
Enhanced Cover
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Preventative maintenance visit
App management
Technical phone support
Next working day response
Call-out and labour included
Premium Cover
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Preventative maintenance visit
App management
Technical phone support
Next working day response
Call-out and labour included
Replacement parts included
Care Plan Wording
There is no requirement that we installed your original equipment, although we may need to carry out an assessment of your system before you can join one of our Care Plans. Cover dovetails with any Warranty Period that is in place in respect of any new installations by us.
Next steps
To discuss a Care Plan for your business,
please contact us to find out more
Why choose Securus (UK) Ltd for your Security System servicing, maintenance, upgrades and repairs?
Customer Testimonials
- I would like to take this opportunity to thank you and your staff and say how pleased we were with the design service, installation and aftercare to date of the school’s Paxton Net 2 security system. Your team were always efficient, knowledgeable and friendly and the project ran very smoothly from start to finish. We are very pleased with the end result which has provided a safer environment in terms of security for all of our staff and pupils. We would highly recommend your company to anyone considering a similar project. Thank you again.
- We have used Securus for four or five years to maintain and extend our Paxton access system and CCTV system. They have also carried out the installation of a new Paxton system and multi camera HD CCTV system in a building separate from our main site. These systems were designed and installed by Securus taking into account our requirements, and the work was carried out within the timeframe agreed and on budget. With the particular needs of our students it is especially important to us that our security systems are maintained efficiently and promptly when required, and we have always been satisfied with the service provided by Securus, and will continue to use them in the future.
Case Studies & News
Highly Flexible Paxton Access Control System For Business Park
Our client, a business park, needed to update an old access control system, replacing it with a modern, flexible and scalable solution that could easily and quickly be adapted if they needed to change internal configurations for new clients. Read how we helped them.
Providing Ongoing Preventative Maintenance Solution For Schools CCTV and Security Systems
Our client, a school, required a preventative maintenance solution for their CCTV and Access Control (including lockdown) systems. Find out how the Securus Care Plan met their needs.
Repair and Upgrade of an internal and external CCTV system and Network Connected Digital Video Recorder in Hospital
The client is a large international operator of outsourced public sector services and manages a number of facilities within a Hospital. Its existing CCTV systems and peripherals had ceased functioning and needed repairing and upgrading.
Find out more about the sectors we commonly work with
Construction
Permanent and temporary security installations for the building and construction industry
Education
Confidence for staff, students & parents that your physical security and access control is designed for their safety
Healthcare
Giving your staff and patients the infrastructure to ensure your clinical objectives can be delivered
Industrial
Industrial levels of security, protection and control that can also enhance your Health & Safety provisions
Leisure Sports & Recreation
Security, access control and membership-focussed solutions for leisure, sport & recreation facilities
Property Management & Office
Security and access control systems designed with the professional multi-site property manager in mind
Public Sector
From public service to emergency services, we help public sector organisations to deliver their services
Retail
Letting retailers focus on customer service with security & control solutions that give confidence to staff & customers
Technology, Media & IT
Security solutions that can be dynamically integrated into a range of technologies & situations
Transport & Logistics
Security and access control solutions to facilitate the safe and smooth movement of goods, vehicles and people
Residential Security
Bespoke security systems designed to protect high value homes, residential estates and complexes