Are CCTV cameras static or can they be moved to view things? There are generally two types of CCTV camera – static and ‘pan, tilt & zoom’ (PTZ). A static CCTV camera gives you a fixed view of an area you wish to monitor or protect; however a PTZ...
What is the difference between an IP and an analogue CCTV system? An analogue system uses CCTV cameras that are hard wired to a Digital Video Recorder (DVR), whereas an IP system uses a Network Video Recorder (NVR) and can connect to CCTV cameras on your network. This...
How long will recorded images be stored on my CCTV system? This can depend on several factors – number of CCTV cameras; size of the hard drive in the NVR (Network Video Recorder) or DVR (Digital Video Recorder); record resolution settings; and activity on site....
What are the main differences between an online and a standalone access control system? Both control access to your property however the online access control system allows you to monitor activity on site much more closely. An online access control system is...
What is covered by the service and maintenance care plan? Our service and maintenance care plan has 3 levels of cover to choose from. With our Essential cover you get a preventative maintenance visit, app management, free technical support and next working day...
My security system was installed by a previous occupant of my building. Can you service, maintain and repair it? Yes we can. Depending on the issue, we may be able to repair the existing system or simply replace just the broken components. We also offer a range of...