If my broadband connection is not working will my CCTV cameras still record? This depends on how your CCTV system is configured and what your requirements are. We always ask our clients to explain their objectives before installing any system so we can ensure that you...
Are CCTV cameras static or can they be moved to view things? There are generally two types of CCTV camera – static and ‘pan, tilt & zoom’ (PTZ). A static CCTV camera gives you a fixed view of an area you wish to monitor or protect; however a PTZ...
What is the difference between an IP and an analogue CCTV system? An analogue system uses CCTV cameras that are hard wired to a Digital Video Recorder (DVR), whereas an IP system uses a Network Video Recorder (NVR) and can connect to CCTV cameras on your network. This...
How long will recorded images be stored on my CCTV system? This can depend on several factors – number of CCTV cameras; size of the hard drive in the NVR (Network Video Recorder) or DVR (Digital Video Recorder); record resolution settings; and activity on site....
What is covered by the service and maintenance care plan? Our service and maintenance care plan has 3 levels of cover to choose from. With our Essential cover you get a preventative maintenance visit, app management, free technical support and next working day...
Can I access the images from my CCTV system remotely? Yes you can. A networked CCTV system can be configured to allow access to the images from any internet-enabled device. A user access control system is used to ensure only those authorised to do so have access to...