My CCTV / Access Control system was installed by another firm. Can I still have a Securus UK Care plan? The Securus UK Care Plan, covering the service and maintenance of CCTV, Access Control, Door Entry and related equipment, is suitable for any system, regardless of...
What are your normal service, repair & maintenance response times? We aim to provide a next day service to all of our Care Plan customers if they have an urgent repair or maintenance issue. Our Care Plan document provides full details of the cover provided –...
Should I be concerned about the risk of security breaches if I need to install CCTV in sensitive areas? There are a range of considerations if you need to install CCTV in sensitive areas of your business. These include limiting the specific areas that are visible,...
If my broadband connection is not working will my CCTV cameras still record? This depends on how your CCTV system is configured and what your requirements are. We always ask our clients to explain their objectives before installing any system so we can ensure that you...
Are CCTV cameras static or can they be moved to view things? There are generally two types of CCTV camera – static and ‘pan, tilt & zoom’ (PTZ). A static CCTV camera gives you a fixed view of an area you wish to monitor or protect; however a PTZ...
What is the difference between an IP and an analogue CCTV system? An analogue system uses CCTV cameras that are hard wired to a Digital Video Recorder (DVR), whereas an IP system uses a Network Video Recorder (NVR) and can connect to CCTV cameras on your network. This...
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