My CCTV / Access Control system was installed by another firm. Can I still have a Securus UK Care plan? The Securus UK Care Plan, covering the service and maintenance of CCTV, Access Control, Door Entry and related equipment, is suitable for any system, regardless of...
What are your normal service, repair & maintenance response times? We aim to provide a next day service to all of our Care Plan customers if they have an urgent repair or maintenance issue. Our Care Plan document provides full details of the cover provided –...
We have automated gates fitted on our property, is it possible we could get an access control or door entry system installed that would operate them? Yes, our highly trained engineers can install your new system then wire a command cable to your existing gates (or...
We have an audio door entry system but want to be able to see who is at the entrance, how easy would it be to upgrade? Usually we can upgrade an existing door entry system from audio to video using the existing cable infrastructure in place. Wherever possible, we look...
When somebody calls using our video door entry system I can hear them but not see them on my monitor, what should I do? As well as installing systems, we can also repair, service and maintain audio and video door entry systems. With a combined total of over 60 years...
If my broadband connection is not working will my CCTV cameras still record? This depends on how your CCTV system is configured and what your requirements are. We always ask our clients to explain their objectives before installing any system so we can ensure that you...
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