My CCTV / Access Control system was installed by another firm. Can I still have a Securus UK Care plan? The Securus UK Care Plan, covering the service and maintenance of CCTV, Access Control, Door Entry and related equipment, is suitable for any system, regardless of...
What are your normal service, repair & maintenance response times? We aim to provide a next day service to all of our Care Plan customers if they have an urgent repair or maintenance issue. Our Care Plan document provides full details of the cover provided –...
We have automated gates fitted on our property, is it possible we could get an access control or door entry system installed that would operate them? Yes, our highly trained engineers can install your new system then wire a command cable to your existing gates (or...
We have an audio door entry system but want to be able to see who is at the entrance, how easy would it be to upgrade? Usually we can upgrade an existing door entry system from audio to video using the existing cable infrastructure in place. Wherever possible, we look...
Can I operate my access control system remotely? Yes, many companies can provide remote control of your access control system. Our recommended solution for customers requiring remote operating of their access control system allows you to view events, control doors and...
What are the main differences between an online and a standalone access control system? Both control access to your property however the online access control system allows you to monitor activity on site much more closely. An online access control system is...
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